Adam Mattis [Movement Starter] - Business Agility & Innovation

FinTech Firm

An American Financial Services Corporation specializing in credit cards, auto loans, banking and savings products. In service of the client, developed new strategies for better engaging a digital-first customer, maintaining compliance, and building capabilities to rapidly pivot to emerging market opportunities. 


 

OBJECTIVE: Reimagine the banking experience in affluent neighborhoods to attract millennials and increase branch traffic and profitability through the Cafe branch transformation model. 

  • KEY RESULT: Opened three (3) trial Cafe locations

  • KEY RESULT: Improved profitability of branches by 15%+

  • KEY RESULT: Improved branch traffic by 60%+​

 
 

OBJECTIVE: Improve the efficiency of ATM distribution and retooling by optimizing the value stream, limiting WIP, and making all work visible. 

  • KEY RESULT: Reduced implementation timelines by 75%

  • KEY RESULT: Improved refitting times by 20%


 

OBJECTIVE: Improve corporate marketing operations by optimizing the value stream, limiting WIP, and making all work visible through the employ of Agile Marketing methods. 

  • KEY RESULT: Delivery cycle times reduced by 83%

  • KEY RESULT: Customer engagement improved by 8% 


 

OBJECTIVE: Improvement partner relationships to improve employee engagement and reduce time-to-market for key co-brand campaigns. 

  • KEY RESULT: Delivery cycles times reduced by 50%

  • KEY RESULT: Employee engagement improved by 5% due to collaborative working agreements. 

© 2020 by Adam Mattis .

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